http://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&feed=atom&action=historyWhat is Enterprise IT? - Revision history2024-03-28T15:25:17ZRevision history for this page on the wikiMediaWiki 1.25.1http://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1907&oldid=prevInvicta at 23:40, 22 December 20172017-12-22T23:40:27Z<p></p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>&nbsp;</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>&nbsp;</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h2>Enterprise IT and the Business Environment</h2></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h2>Enterprise IT and the Business Environment</h2></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><p>In this BOK, we have adopted the term '''[http://eitbokwiki.org/Glossary#eit Enterprise information technology (EIT)]''' to distinguish it from the IT industry at large, which includes companies that produce the technology that <del class="diffchange diffchange-inline">Enterprise IT (</del>EIT<del class="diffchange diffchange-inline">) </del>employs, such as software packages, computers, and routers. Enterprise IT, as used in this Guide, refers to EIT services provided to (and maintained by) the enterprise by an EIT department. Although the principles and standard practices covered in this Guide can apply to technology put in place by non-EIT personnel in other departments of the enterprise, when they are outside the purview of the EIT department, they are not considered Enterprise IT.</p></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><p>In this BOK, we have adopted the term '''[http://eitbokwiki.org/Glossary#eit Enterprise information technology (EIT)]''' to distinguish it from the IT industry at large, which includes companies that produce the technology that EIT employs, such as software packages, computers, and routers. Enterprise IT, as used in this Guide, refers to EIT services provided to (and maintained by) the enterprise by an EIT department. Although the principles and standard practices covered in this Guide can apply to technology put in place by non-EIT personnel in other departments of the enterprise, when they are outside the purview of the EIT department, they are not considered Enterprise IT.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The business environment of an enterprise consists of all the internal and external factors that influence the performance and growth of the enterprise. The external factors include macro- and microeconomics, social trends, politics, technology, and others, and any of these factors can potentially help or harm the enterprise. The internal factors include things such as the enterprise's objectives and goals, policies, methods, organizational structure, and management style, among others. </p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The business environment of an enterprise consists of all the internal and external factors that influence the performance and growth of the enterprise. The external factors include macro- and microeconomics, social trends, politics, technology, and others, and any of these factors can potentially help or harm the enterprise. The internal factors include things such as the enterprise's objectives and goals, policies, methods, organizational structure, and management style, among others. </p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>One of the internal factors is the capability and structure of the enterprise's information technology function. What is interesting about this factor is that it is inextricably related to all the factors. In fact, successful EIT must take into account all the other functions' directives, policies, goals, and constraints as inputs to its organizational and service design. All relevant environment factors need to be investigated, thoroughly understood, and documented so that they can be fully considered during the design of IT services. An added challenge is that these factors change—some frequently—which requires near constant reinvestigation of the business environment. To do its job right, EIT needs to have visibility into the enterprise's understanding of all its business factors. </p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>One of the internal factors is the capability and structure of the enterprise's information technology function. What is interesting about this factor is that it is inextricably related to all the factors. In fact, successful EIT must take into account all the other functions' directives, policies, goals, and constraints as inputs to its organizational and service design. All relevant environment factors need to be investigated, thoroughly understood, and documented so that they can be fully considered during the design of IT services. An added challenge is that these factors change—some frequently—which requires near constant reinvestigation of the business environment. To do its job right, EIT needs to have visibility into the enterprise's understanding of all its business factors. </p></div></td></tr>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>EIT professionals accomplish these things by building on existing national and international standards and frameworks (for building or acquiring and integrating technologies) and by relying on the knowledge of experts who develop guides to the specialized bodies of knowledge. Figure 2 reflects how standardized professional knowledge is used as a basis to provide secure, interoperable, and high-quality information technology to the enterprise. </p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>EIT professionals accomplish these things by building on existing national and international standards and frameworks (for building or acquiring and integrating technologies) and by relying on the knowledge of experts who develop guides to the specialized bodies of knowledge. Figure 2 reflects how standardized professional knowledge is used as a basis to provide secure, interoperable, and high-quality information technology to the enterprise. </p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>[[File:EIT_tree.png]]<br />'''Figure 2. The Enterprise ITG Organization's World'''</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>[[File:EIT_tree.png]]<br />'''Figure 2. The Enterprise ITG Organization's World'''</p></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><p>EIT is often described through a layered hierarchical architectural model (originally defined by the National Institute of Standards and Technology), which links the enterprise to the delivery of its products and services (shown in Figure 3). The original late 1980s NIST model provides an early view of defining <del class="diffchange diffchange-inline">Enterprise IT </del>via a layered hierarchical architectural model that links the business to the delivery of products and services. The layered views have retained their resiliency, although they are now generally represented as a <del class="diffchange diffchange-inline">Business</del>, <del class="diffchange diffchange-inline">Information</del>, <del class="diffchange diffchange-inline">Architecture</del>, and <del class="diffchange diffchange-inline">Technology </del>(BIAT) model, as discussed in subsequent chapters of this Guide.</p></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><p>EIT is often described through a layered hierarchical architectural model (originally defined by the National Institute of Standards and Technology), which links the enterprise to the delivery of its products and services (shown in Figure 3). The original late 1980s NIST model provides an early view of defining <ins class="diffchange diffchange-inline">EIT </ins>via a layered hierarchical architectural model that links the business to the delivery of products and services. The layered views have retained their resiliency, although they are now generally represented as a <ins class="diffchange diffchange-inline">business</ins>, <ins class="diffchange diffchange-inline">information</ins>, <ins class="diffchange diffchange-inline">architecture</ins>, and <ins class="diffchange diffchange-inline">technology </ins>(BIAT) model, as discussed in subsequent chapters of this Guide.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>[[File:EIT-Layered-Architecture.jpg]]<br />'''Figure 3. Enterprise IT Hierarchy Architectural Model'''</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>[[File:EIT-Layered-Architecture.jpg]]<br />'''Figure 3. Enterprise IT Hierarchy Architectural Model'''</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>At the '''business architecture''' layer, EIT business strategy alignment, business case analysis, projected return on investments, prioritization, and resource allocation decisions are addressed. The results of these activities drive the development of the information architecture.</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>At the '''business architecture''' layer, EIT business strategy alignment, business case analysis, projected return on investments, prioritization, and resource allocation decisions are addressed. The results of these activities drive the development of the information architecture.</p></div></td></tr>
</table>Invictahttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1895&oldid=prevInvicta at 22:34, 22 December 20172017-12-22T22:34:09Z<p></p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The European e-Competence Framework (e-CF) provides a reference of 40 competences as required and applied at the Information and Communication Technology (ICT) workplace, using a common language for competences, skills, and proficiency levels that can be understood across Europe.</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The European e-Competence Framework (e-CF) provides a reference of 40 competences as required and applied at the Information and Communication Technology (ICT) workplace, using a common language for competences, skills, and proficiency levels that can be understood across Europe.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h4>i Competency Dictionary (iCD) (Japan)</h4></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h4>i Competency Dictionary (iCD) (Japan)</h4></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><p>The very detailed i Competency Dictionary (iCD) was released as a structured dictionary combining a '''<del class="diffchange diffchange-inline">task dictionary</del>''' with a '''<del class="diffchange diffchange-inline">skill dictionary</del>''' on 31 July 2014, although work began as early as 2004. The iCD provides tasks, skills, roles, and jobs needed for not only the conventional business model such as system integrator but also new models such as security, cloud, and data science.</p></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><p>The very detailed i<ins class="diffchange diffchange-inline">&nbsp;</ins>Competency Dictionary (iCD) was released as a structured dictionary combining a '''<ins class="diffchange diffchange-inline">Task Dictionary</ins>''' with a '''<ins class="diffchange diffchange-inline">Skill Dictionary</ins>''' on 31 July 2014, although work began as early as 2004. The iCD provides tasks, skills, roles, and jobs needed for not only the conventional business model such as system integrator but also new models such as security, cloud, and data science.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h2>Other Relevant BOKs</h2></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h2>Other Relevant BOKs</h2></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>Guides to specific bodies of knowledge (BOKs) provide pathways to the collected wisdom, experience, processes, and other knowledge to facilitate international agreement on guidelines, characteristics, and accepted practices for the area being discussed. There are several relevant bodies of knowledge and frameworks that were referenced in the development of the EITBOK:</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>Guides to specific bodies of knowledge (BOKs) provide pathways to the collected wisdom, experience, processes, and other knowledge to facilitate international agreement on guidelines, characteristics, and accepted practices for the area being discussed. There are several relevant bodies of knowledge and frameworks that were referenced in the development of the EITBOK:</p></div></td></tr>
</table>Invictahttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1806&oldid=prevInvicta at 02:24, 9 December 20172017-12-09T02:24:35Z<p></p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h3>The Evolution of EIT Structure</h3></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h3>The Evolution of EIT Structure</h3></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>With the changing roles of IT, the structure of the IT department has had to change as well. In the back-office, mainframe era, the IT organizational structure was relatively simple, supporting back-office functions. There was an IT Director (who typically reported to a Chief Financial Officer), a manager of mainframe operations, and computer operators who operated and maintained the hardware, and ran the jobs requested by specialized users, usually computer programmers. As time went on, a programming department grew to create and enhance critical back-office applications. So, there was a simple structure: an operations group that kept the hardware running and ran requested jobs on the mainframe and its output devices, and a simple programming services group that interfaced with the end users who needed the services of the mainframe. This was really the start of the development role of the IT organization. Users could request features and the IT department would run development projects that would add those features.</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>With the changing roles of IT, the structure of the IT department has had to change as well. In the back-office, mainframe era, the IT organizational structure was relatively simple, supporting back-office functions. There was an IT Director (who typically reported to a Chief Financial Officer), a manager of mainframe operations, and computer operators who operated and maintained the hardware, and ran the jobs requested by specialized users, usually computer programmers. As time went on, a programming department grew to create and enhance critical back-office applications. So, there was a simple structure: an operations group that kept the hardware running and ran requested jobs on the mainframe and its output devices, and a simple programming services group that interfaced with the end users who needed the services of the mainframe. This was really the start of the development role of the IT organization. Users could request features and the IT department would run development projects that would add those features.</p></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><p>When PCs were added to the mix, the organization often added a new division specifically for desktop support—the care and feeding of the PCs and their users. These new functions required an entirely different set of skills, which put significant demands on the IT department to modify how they supported their user community. Not only did <del class="diffchange diffchange-inline">theEIT </del>department need to understand PC hardware, but also the software that was now available to users. In addition, users started to become much more savvy of their computing hardware. In some situations, the user community knew more about their computing equipment and applications than the IT staff, which caused significant conflicts about who was in control of the software and hardware—the users or IT.</p></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><p>When PCs were added to the mix, the organization often added a new division specifically for desktop support—the care and feeding of the PCs and their users. These new functions required an entirely different set of skills, which put significant demands on the IT department to modify how they supported their user community. Not only did <ins class="diffchange diffchange-inline">the EIT </ins>department need to understand PC hardware, but also the software that was now available to users. In addition, users started to become much more savvy of their computing hardware. In some situations, the user community knew more about their computing equipment and applications than the IT staff, which caused significant conflicts about who was in control of the software and hardware—the users or IT.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>Before shrink-wrapped applications were available, it was IT's responsibility to support the users with customized productivity applications. Thus, the Development group had to become proficient in new areas.</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>Before shrink-wrapped applications were available, it was IT's responsibility to support the users with customized productivity applications. Thus, the Development group had to become proficient in new areas.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The institution of the network and shared data added two new departments to the IT structure: network management as well as database development and management. By this point, IT departments had transitioned into critical service providers. Enhancements and innovations to the services and functions that they provided were critical to the health of the organization. More and more, IT departments started to become the nerve center of the enterprise; they transitioned into being EIT departments, and EIT Directors became Chief Information Officers or Chief Technology Officers.</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The institution of the network and shared data added two new departments to the IT structure: network management as well as database development and management. By this point, IT departments had transitioned into critical service providers. Enhancements and innovations to the services and functions that they provided were critical to the health of the organization. More and more, IT departments started to become the nerve center of the enterprise; they transitioned into being EIT departments, and EIT Directors became Chief Information Officers or Chief Technology Officers.</p></div></td></tr>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h3>Emerging Standardized Definitions of Relevant EIT Skills and Competencies</h3></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h3>Emerging Standardized Definitions of Relevant EIT Skills and Competencies</h3></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The increasing globalization of world economies is being fueled by a number of EIT technological changes. The challenge facing policy makers, practitioners, and academics is how to achieve significant and measurable improvements in addressing the rapid emergence of the information-rich economy. This requires strategies, standard practices, frameworks, and tools and techniques for ascertaining the effects of EIT on critical infrastructures in government, civil society, and the private sector. </p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The increasing globalization of world economies is being fueled by a number of EIT technological changes. The challenge facing policy makers, practitioners, and academics is how to achieve significant and measurable improvements in addressing the rapid emergence of the information-rich economy. This requires strategies, standard practices, frameworks, and tools and techniques for ascertaining the effects of EIT on critical infrastructures in government, civil society, and the private sector. </p></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><p>Numerous emerging frameworks, taxonomies, and methods are growing in visibility and use. Most of these are national frameworks that have evolved to meet their government's demands for EIT certifications. What is needed, though, is an ''international'' <del class="diffchange diffchange-inline">framwork</del>, one that is approved by the international community for use as a reference model. A representative set of frameworks relevant to codifying the skills needed by practitioners in the international community of EIT professionals are described in the sections below.</p></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><p>Numerous emerging frameworks, taxonomies, and methods are growing in visibility and use. Most of these are national frameworks that have evolved to meet their government's demands for EIT certifications. What is needed, though, is an ''international'' <ins class="diffchange diffchange-inline">framework</ins>, one that is approved by the international community for use as a reference model. A representative set of frameworks relevant to codifying the skills needed by practitioners in the international community of EIT professionals are described in the sections below.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h4>Skills Framework for the Information Age (SFIA)</h4></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h4>Skills Framework for the Information Age (SFIA)</h4></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Skills Framework for the Information Age (SFIA) is a model for describing and managing nearly 100 competencies for EIT professionals for the 21st century, and is intended to help match the skills of the workforce to the needs of the business. SFIA is also an international organization working to ensure cross-compatibility in EIT qualifications across nations.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Skills Framework for the Information Age (SFIA) is a model for describing and managing nearly 100 competencies for EIT professionals for the 21st century, and is intended to help match the skills of the workforce to the needs of the business. SFIA is also an international organization working to ensure cross-compatibility in EIT qualifications across nations.</div></td></tr>
</table>Invictahttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1805&oldid=prevInvicta at 02:21, 9 December 20172017-12-09T02:21:43Z<p></p>
<a href="http://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1805&oldid=1793">Show changes</a>Invictahttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1793&oldid=prevInvicta at 02:39, 6 December 20172017-12-06T02:39:48Z<p></p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>Many people believe that EIT should be treated as a profit center. Note that EIT is often closely associated with profit centers, and the profit centers would not be functional without EIT’s efforts. For example, Amazon can’t really differentiate between its EIT function and its ability to make sales.</p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>Many people believe that EIT should be treated as a profit center. Note that EIT is often closely associated with profit centers, and the profit centers would not be functional without EIT’s efforts. For example, Amazon can’t really differentiate between its EIT function and its ability to make sales.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h2>The Evolution of EIT Management Roles</h2></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h2>The Evolution of EIT Management Roles</h2></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><p>The traditional head of the EIT department is the Chief Information Officer (CIO). This individual serves as the organization’s top information technology manager. The CIO runs the internal IT operations, and ensures that the organization’s IT infrastructure is in alignment with the business goals and needs. The CIO’s job is to be focused on satisfying internal customers, both users and business units, yet keep the cost of serving those customers at a reasonable level.</p></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><p>The traditional head of the EIT department is the <ins class="diffchange diffchange-inline">'''</ins>Chief Information Officer<ins class="diffchange diffchange-inline">''' </ins>(CIO). This individual serves as the organization’s top information technology manager. The CIO runs the internal IT operations, and ensures that the organization’s IT infrastructure is in alignment with the business goals and needs. The CIO’s job is to be focused on satisfying internal customers, both users and business units, yet keep the cost of serving those customers at a reasonable level.</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h3>CIO Versus CTO and CMO</h3></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h3>CIO Versus CTO and CMO</h3></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The Chief Information Officer, Chief Technology Officer, and the Chief Marketing Officer typically report to the CEO. Their functions are different, but sometimes overlapping. </p></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><p>The Chief Information Officer, Chief Technology Officer, and the Chief Marketing Officer typically report to the CEO. Their functions are different, but sometimes overlapping. </p></div></td></tr>
</table>Invictahttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1792&oldid=prevInvicta at 02:38, 6 December 20172017-12-06T02:38:51Z<p></p>
<a href="http://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1792&oldid=1790">Show changes</a>Invictahttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1790&oldid=prevInvicta at 01:57, 6 December 20172017-12-06T01:57:16Z<p></p>
<a href="http://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1790&oldid=1751">Show changes</a>Invictahttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1751&oldid=prevJclayton at 20:17, 19 March 20172017-03-19T20:17:20Z<p></p>
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>     <td width="60%"><font color="#246196">'''Welcome to the initial version of the EITBOK wiki.  Like all wikis, it is a work in progress and may contain errors.  We welcome feedback, edits, and real-world examples. [[#How to Make Comments and Suggestions|Click here]] for instructions about how to send us feedback.''' </font></td></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>     <td width="60%"><font color="#246196">'''Welcome to the initial version of the EITBOK wiki.  Like all wikis, it is a work in progress and may contain errors.  We welcome feedback, edits, and real-world examples. [[<ins class="diffchange diffchange-inline">Main_Page</ins>#How to Make Comments and Suggestions|Click here]] for instructions about how to send us feedback.''' </font></td></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>     <td width="20%">[[File:Ieee logo 1.png|100px|center]]</td></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>     <td width="20%">[[File:Ieee logo 1.png|100px|center]]</td></div></td></tr>
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</table>Jclaytonhttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1711&oldid=prevJclayton at 01:59, 7 March 20172017-03-07T01:59:57Z<p></p>
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<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"><p>&nbsp;</p></ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h1>Enterprise IT and the Business Environment</h1></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h1>Enterprise IT and the Business Environment</h1></div></td></tr>
</table>Jclaytonhttp://eitbokwiki.org/index.php?title=What_is_Enterprise_IT%3F&diff=1710&oldid=prevJclayton at 01:59, 7 March 20172017-03-07T01:59:14Z<p></p>
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<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">    <td width="20%">[[File:Ieee logo 1.png|100px|center]]</td></ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">    <td width="20%"> [[File:Acm_logo_3.png|175px|center]]</td></ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">    </tr></table></ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div></td></tr></table></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div></td></tr></table></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"><p>&nbsp;</p></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">----</del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h1>Enterprise IT and the Business Environment</h1></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><h1>Enterprise IT and the Business Environment</h1></div></td></tr>
</table>Jclayton